ASUS Says AMD to blame for ASUS ROG Strix Rx 5700 cooling issues

Asus ROG Strix Rx 5700 cooling issues

    A loose screw is the culprit behind the ROG Strix Radeon Rx 5700 heat issues.









    Asus is playing the blame game with its ROG strix Radeon Rx 5700 series of graphics card. Asus states in a post that the product guidelines from AMD recommended a mounting pressure PSI that is too low to properly dissipate heat. Asus will now ship the cards with higher mounting pressure and will offer an upgrade to people that already purchased the card.
    The ROG Strix Radeon Rx 5700 series of graphics cards experienced over-heating issues. Asus states that of torqued cards to a mounting pressure of 30-40 PSI "based on AMD's baseline recommendations". This pressure seemed low and following testing from Asus, the company determined that a pressure of 50-60 PSI works better. Here's an extract of Asus post:
     "Initial batches of ROG strix Rx 5700
       series graphics cards were torqued 
       to 70-30 PSI based on AMD; baseline
       recommendations. While those 
       guidelines provided leeway to apply 
       more torque, were dealing with a new 
       7nm GPU and didn't want to rise
       damage to die. After recieving user
       reports regarding temperature issues,
       we performed extended R&D testing 
       to find the optimal PSI range for our
       graphics cards without compromising 
       GPU reliability.
       As a result, all ROG Strix Radeon Rx
       5700-series graphics card shipped from 
       January 2020 foward feature new 
       screws that increases cooler mounting
       pressure to 50-60 PSI, resulting in 
       improved heat transfer from the GPU
       to the heatsink".
    Asus already began shipping cards with higher pressure in january. All cards from that series of cards going foward will ship with the higher pressure.
    Additionally, anyone who really purchased a ROG Strix Radeon Rx 5700 series graphics card can upgrade to one with higher mounting pressure starting in march 2020. Asus notes that the corona virus outbreak may affect shipments, which could affect March 2020 start date for upgrade.
    At this point, we have only heard ASUS's side of the story. While Asus did R&D testing to find an optimal mounting pressure after people complained about the over-heating issues, the company could have potentially spotted this issue before the cards launch. 

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